Robin Fray Carey is CEO and Co-Founder of Social Media Today, one of the most popular social media news websites online. Social Media Today LCC also helps global organizations create purpose-built, B2B social communities designed to achieve specific, measurable corporate goals by engaging exactly the customers and prospects they most want to reach. Prior to Social Media Today, Robin founded and managed Custom Publishing Group. Since 2005, Robin has been working pro-bono as Board Chair of Advocacy and Communications for the Women’s Refugee Commission, a non-profit organization which has as its mission the promotion of the well-being of women and children, who comprise 80% of the world’s refugee population.You can follow Robin on Twitter,  Linkedin or Facebook.

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Gianfranco heads up eCRM at EHS 4D where his remit is to create first class eCRM programmes leveraging data, direct and digital expertise. He has a wealth of experience from both agency and client side with over 15 years in Direct Marketing focusing more recently on key email, social & mobile trends in a multi-channel eCRM Planning. Clients have included Barclays, Disney, BBC, HP, ASDA, The FA, PC World. He regularly speaks at conferences and can often be found on Twitter and on his own blog ’ It’s all about the Conversation’. Read the full story